Terms and Conditions

Terms & conditions of Sale

Terms & conditions of sale of Basement Lighting Limited and its agents, hereinafter referred to as "The Company".

General Conditions

In the event of the purchaser's order containing special conditions, that order will only be accepted by The Company on the understanding that those conditions are not at variance with our own, or if there is any variance, that such conditions have been waived by the purchaser.


Prices quoted are inclusive of Value Added Tax. Value Added Tax will be charged at the applicable rate. Prices/charges will be those ruling at the date of despatch and, whilst every endeavour has been made to ensure accuracy of prices quoted, no responsibility is accepted for any error or omissions.

Retention of Title

Property and title to the goods shall not pass to the purchaser until all sums, including interest or legal costs due or owing to The Company or to its agents, however arising, have been received by The Company's bank and credited to The Company's account. The company reserves the right of lien and stoppage in transit and the right of resale of any goods when any said sums are due or owing.

Settlement Terms

Strictly Nett Monthly Account. The company reserves the right to claim/charge interest at 5% above National Westminister Bank PLc's base rate, on any said sums which are not received by The Company or The Company's bank by the due date. Non-delivery or any delivery discrepancy must be reported in writing within seven days from date of invoice.


The Company will use it's best endeavours to meet the estimated delivery times, but cannot accept liability whatsoever for failure to do so.

Order Cancellation

Customers have the right to cancel their order within 7 days of receipt, please call us on 01636 650189 to let us know and send the goods back to us at Basement Lighting Ltd, Unit 3 The Old Maltings, George Street, Newark, Notts, NG24 1LU. Please include your name, address, phone number and reason for return in the parcel. Please make sure all items are well packed as item received damaged in transit cannot be refunded.


All goods and information are supplied in good faith and the purchaser shall be responsible for ensuring the fitness of purpose for the purchaser's applications. The Company accepts no liability of direct or consequential loss, damage or injury arising from supply of goods or errors in information provided by The Company however the same may arise. In addition the purchaser shall save The Company harmless from and indemnify The Company for all liability, loss, costs, expenses or damages howsoever caused by reason of any goods (whether or not defective) or any act or omission of The Company, including but not limited to any injury (whether to body, property or personal or business character reputation) sustained by any person or to any person or to any property, and for infringement of any patent rights or other rights of thrid parties, and for any violation of municipal state or federal laws or regulations governing the products of their sale or distribution of goods by the purchaser.

Copyrights and Patents

The Company will retain the design and manufacturing copyrights of all goods. The Company owns full copyright in respect of all its' catalogues and their reproduction in part or in whole is prohibited without The Company's prior written consent.

Returned Goods

No goods can be returned for credit unless agreed with The Company. All goods returned under this category must be received in their original supplied condition. The purchaser will bear all costs of returning goods.

Goods must be returned to us in the same condition in which you received them until such time as the goods are either collected by us or delivered back to us by you. You must return the goods with its original packaging and the receipt. You have a legal obligation to take reasonable care of the goods whilst they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

Force Majeure

We shall have no liability for delays or failures in delivery or performance of our obligations to you resulting from any act, events, omissions, failures or accidents that are outside of our control ('Force Majeure'),

Our performance will be deemed to be suspended for the period that the event of Force Majeure continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to minimise any delay caused by Force Majeure or to find a solution by which our obligations may be performed despite the Force Majeure event. We shall promptly notify you of any Force Majeure event giving details of it and (where possible) the extent and likely duration of any delay.

Export Regulations

If we agree to supply any Products ordered from the Website for delivery outside the United Kingdom they may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. You will be responsible for payment of any such duties and/or taxes in addition to our price including the cost of delivery. Please note that we have no control over these charges and cannot predict their amount.

Please contact your local customs office or taxation authority for further information before placing your order.

Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.


The Website is controlled and operated in the United Kingdom. These terms and conditions will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.


Any defect which under proper use appear in the goods supplied, within a period of twelve months (or less if otherwise stated) after delivery and which are due to faulty materials, workmanship or design, will be made good by us, either by repair or at our opinion by replacement provided the goods or the defective parts thereof are returned to us, carriage paid and suitably packaged within the guarantee period, together with a claim in writing which specifies the date of purchase and the receipt/delivery note number.

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